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easykey's avatar
easykey
Copper Contributor
Aug 27, 2021
Solved

Exchange Account Settings greyed out

Just got my WIndows365 Cloud PC up and running. I don't seem to be able to download all my email (slider is greyed out)
business
  • Christiaan_Brinkhoff's avatar
    Christiaan_Brinkhoff
    Aug 27, 2021

    easykey 

    Please go to the following registry location - and set the enabled and syncwindowsetting to 0. 

    Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\cached mode

     

     

Christiaan_Brinkhoff's avatar
Christiaan_Brinkhoff
Icon for Microsoft rankMicrosoft
Aug 27, 2021

easykey 

Please go to the following registry location - and set the enabled and syncwindowsetting to 0. 

Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\cached mode

 

 

astansbery1010's avatar
astansbery1010
Copper Contributor
Feb 20, 2023
This kind of only half works as it completely disables cached exchange mode. Giving no option to change the length of cached exchange mode. As the ability to move the slider would be better than completely off or on.

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