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IJsbrand_Oudshoorn's avatar
IJsbrand_Oudshoorn
Copper Contributor
Jan 04, 2022

Cannot run programs or installers "as administrator" on Windows 365 Business

Summary: Cannot run any program as administrator. Getting error "The requested operation requires elevation." in the UAC dialog.   Hello,   I am new to Windows 365. In November 2021 we tried Wind...
business
ivaylo_ivanov's avatar
ivaylo_ivanov
Icon for Microsoft rankMicrosoft
Jan 04, 2022
Hello,

Can you please try to explicitly grant local admin permissions on this specific Cloud PC via windows365.microsoft.com?

For more information on the process, please refer to the documentation here: https://docs.microsoft.com/en-us/windows-365/business/remotely-manage-business-cloud-pcs?view=o365-worldwide#remote-management-actions

Please note: For the role change to take effect, the user must sign out of Windows on their Cloud PC and sign back in. Alternatively, the admin can remotely restart the Cloud PC, but the user may lose any unsaved data.
  • IJsbrand_Oudshoorn's avatar
    IJsbrand_Oudshoorn
    Copper Contributor
    Jan 06, 2022

    Hi ivaylo_ivanov 

     

    Thanks a lot for your quick response. We have contacted the system administrator of our customer. By entering the credentials of the system administrator in the UAC dialog we were able to install our program.

     

    This system administrator explained they have to give the Windows 365 user full permissions on the Microsoft 365 portal to grant him administrator privileges. Not sure this is correct. He did not know of a way to grant the user Local Admin permissions on Windows 365 without giving him full power over the Microsoft 365 account. I was not in the office yesterday to be able to look along and check whether your solution was possible.

     

    SOLUTION: Enter the credentials of the administrator of the Microsoft 365 account in the UAC dialog.

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