Forum Discussion
WUfB Notification Log files
- Mar 04, 2021
ThanksDavid_Guyer
We run the same policies on all our other PCs (including my main PC) they don't experience the issues. I am pretty confident the policies and WUfB are working as expected and the user is not remembering they got the notifications. Or maybe we have a a full-screen app in that environment that could be interfering with them.
Being able to look at the log files would give a more definitive way for me to be able to prove which notifications they actually got. I did some extra research and found this article which describes some additional ETL log files to look at. I will figure out how to look through them for more info, and if I get stuck will log a support case 👍
There are a few things that could be happening, and we likely need some more information to narrow it down.
The first question is are the restarts happing during the middle of the day, or more specifically during Active Hours, or are they happening overnight. The overnight restart is what we would generally expect to avoid restarts during Active Hours. You may need to check the current active hours settings since there are a number of policies that can be set that can turn off active hours or set them to strange hours.
The other configuration to check is if you are using the Compliance Deadline, which is recommended to use and documented here https://aka.ms/WUfBComplianceDeadline (which also covers the restart dialog flow when this policy is set). This can cause a restart during Active Hours, and is by design.
Hope this helps,
-David
ThanksDavid_Guyer
We run the same policies on all our other PCs (including my main PC) they don't experience the issues. I am pretty confident the policies and WUfB are working as expected and the user is not remembering they got the notifications. Or maybe we have a a full-screen app in that environment that could be interfering with them.
Being able to look at the log files would give a more definitive way for me to be able to prove which notifications they actually got. I did some extra research and found this article which describes some additional ETL log files to look at. I will figure out how to look through them for more info, and if I get stuck will log a support case 👍