Forum Discussion
Wrong keyboard layout at login screen
Today we had high amount of service desk calls about users cannot login to their device due to "wrong" password. It turned out that UK keybaord layout has been set somehow and cannot be switched to ...
Hi,
This same has happened to our customer also.
I tried modifying the registry under .DEFAULT with no avail.
The break through was to remove 'en-US' key under
\HKEY_USERS\.DEFAULT\Control Panel\International\User Profile System Backup\.
There was 2 keys under User Profile System Backup and the other was our customers preferred language (Finnish).
The root cause for this is not clear yet, but might be related to language pack installation or customizations during the installation process.