Forum Discussion

GoodNightVienna's avatar
GoodNightVienna
Copper Contributor
Mar 18, 2021

Windows Update - 'Policies set on your device' is empty but receiving updates

Hello, my organisation has recently started to test Intune and we have a few test devices including my laptop on Intune at the moment. I configured a Windows 10 update rings profile and targeted a test group which my laptop belongs to. I received the March updates (KB4589211, KB5000808) last week but when I go to 'view configured update policies' , it says 'No policies have been configured yet'. Check for Updates as a user is disabled and we are not doing co-management, so the updates must have come from MDM/Intune policy. I used to see a lot of policies listed here but now it's completely empty. Do you know why it's like this? Other devices in the test group are showing the same, not just my device. 

Many thanks in advance for your help.

7 Replies

  • Hey there! Which policies exactly are you setting in Intune? For example, the Feature Deployment (Preview) feature where you can target a specific version does NOT set anything on the device given it talks directly to the server. Additionally, please note, even with no policies configured you would still get updates.
    • MarkKerry's avatar
      MarkKerry
      Copper Contributor

      Hi AriaUpdated  - I think I might be having a similar problem here on Windows 10 1909 devices. WUfB been configured and working fine for months, now Windows Update in Settings App is not showing any configured policies. However, the registry (HKLM\SOFTWARE\Microsoft\PolicyManager\current\device\Update) and the MDMDiagReport.html still looking OK. Screenshots attached. This appears to be a bug raised by people on twitter a few months ago. Are you aware of the issue and a potential fix? Let me know if you need this raised via a different channel.

       

      https://twitter.com/acjuelich/status/1367560490508025856

       

      Thanks

      Mark

      • Miguel Sanabia's avatar
        Miguel Sanabia
        Brass Contributor
        Did anyone ever get back to you on this with a solution or fix.? Saw others on twitter saying the same yet no mention from MS on if its a bug or known issue.
    • GoodNightVienna's avatar
      GoodNightVienna
      Copper Contributor

      Hi, thank you for your reply. Both Windows 10 update Rings and Feature updates (preview). Deferral for feature update is set to 0 in the first one and in the feature update (preview) policy, I am specifying 1909 and it works. I just thought it's strange I don't see anything at all in the 'Policies set on your device' area on my laptop.

Resources