Forum Discussion

Bernard Cadogan's avatar
Bernard Cadogan
Brass Contributor
May 21, 2017

Windows Update - Error 0x80007005

I'm not sure if this is really the right place to ask this question so my apologies for wasting people's time if I've got it wrong.   However I've been trying for many, many months now to update on...
Deleted's avatar
Deleted
Jan 29, 2019
Bernard, I'm sorry no one responded. You error code (as I'm sure you now know is "Access Denied". The question is/was to what? I'm glad you were able to get your machine upgraded, and hopefully are able to keep up to date. If you are not aware during the upgrade process all you can watch the setupact.log file located in C:\$Windows.~BT\Sources\Panther. This has been very helpful in tracking down Feature Update issues for me. Hope this is helpful in the future. -Eddie
Bernard Cadogan's avatar
Bernard Cadogan
Brass Contributor
Feb 03, 2019

Thanks Eddie, Yes I did solve the problem for a while but it has come back again when I try to get the 1809 update. As you say it looks like a permissions update. However the log you mentioned is about as clear as the previous error message and is actually 56 megabytes in size (I gave up trying to count how many lines were in it)! I'm just wondering however if one thing which I did some time ago (I cannot remember when) might be having some bearing on this problem.

 

Originally I think I set this machine up with a userid and password - nothing to do with a Microsoft account, and then at some stage I changed the user to one with a Microsoft account (and password) - do you think this may have a bearing on this problem? There's only ever been one user (defined by me) and this has always been an admin user.

Resources