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Miguel Sanabia's avatar
Miguel Sanabia
Brass Contributor
Feb 18, 2021

W10 1809 to 1909 Feature Update and missing personal certificates

We have reported an issue we are experiencing at an alarming rate.  We are leveraging WUfB servicing to update devices on 1809 that will run out of support come May over to OS version 1909.  There ha...
AriaUpdated's avatar
AriaUpdated
Icon for Microsoft rankMicrosoft
Feb 18, 2021

Hi Miguel Sanabia, interesting. Are you positive that the devices are getting their updates to 1909 via Windows Update for Business not from a WSUS that you have configured? At this time, I am not aware of any issues that would cause what you are talking about coming after updating via Windows Update. If this issue persists, please submit a support case or feedback hub bug with logs. 

 

Thanks and apologies for the trouble you are having! 

  • Miguel Sanabia's avatar
    Miguel Sanabia
    Brass Contributor
    Feb 18, 2021

    AriaUpdated  Hi Aria.   yes working with MS Engineer who is reviewing the device setup and update logs.  This is definitely using WU servicing based on the feedback provided.  Its not all devices that end up with missing certs but a high volume which forced us to seize further updates.

     

    Would you be helpful towards how to submit a feedback hub bug.   This issue has really put us in a bad situation with 10K devices till on OS 1809.

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