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Allan_Richwall's avatar
Allan_Richwall
Copper Contributor
Sep 05, 2023

Games.

I play Free Cell. I paid to eliminate ads but they still appear

6 Replies

  • harie's avatar
    harie
    Copper Contributor

    Restart the game – Sometimes the purchase doesn’t refresh right away.

     Close the app completely and reopen it. Restore purchases – Most games have an option in Settings like “Restore Purchases”. Tap it to re-enable your ad-free version. Check you’re signed in – Make sure you’re logged in with the same Google/Apple account you used to pay. Update the app – Go to Play Store or App Store and update the game to the latest version. Reinstall the game – If nothing works, uninstall and reinstall. Don’t worry, purchases are tied to your account, so you won’t be charged again. Contact support – If ads still show, contact the game’s support team with your purchase receipt so they can fix it.

  • JaxonHawke1's avatar
    JaxonHawke1
    Copper Contributor

    That sounds frustrating. You might want to check with the app support, if you paid to remove ads they should definitely not be showing.

  • JaxonHawke1's avatar
    JaxonHawke1
    Copper Contributor

    That sounds frustrating. You might want to check with the app support, if you paid to remove ads, they should definitely not be showing.

  • Nexacle2's avatar
    Nexacle2
    Copper Contributor
    Hey, that's frustrating! Ads can really kill the vibe when you're trying to enjoy a game. I've had similar issues with other apps, too. Have you tried reaching out to the game's support team? They can help sort out the ad problem.
  • austinjacksw's avatar
    austinjacksw
    Copper Contributor
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