Forum Discussion
Did expediting the 2024-08 Quality Updates fail for anyone else?
Per this response from pmahl in the other conversation I started in the Intune community:
the issue was definitely fixed in 24H2 (W11) and it does not use the Windows update health tools anymore. actually, if you have them installed on 24H2 (W11) it will cause issues. this is not documented.
KB4023057 is only for 23H2 and below.
I would not use expedited updates unless you use it on 24H2 (W11). i have not seen it be reliable on any other OS..
Yes, the August expedited quality update failed to install on ~50% of our endpoints. We manage our Windows endpoints stricly with Intune. We've been configuring and deploying expedited quality update policies in Intune for two years without issue. August was the first time this update policy type (expedited quality) did not work. We're noticing some strange behavior with the Windows Update Settings page on our endpoints too. It loads, doesn't load, fails to show certain options, says there are Group Policies configured (there aren't), and generally feels very buggy. I tried deploying the September quality update with an expedited policy to my own machine, same issue. I opened a ticket with Intune support, but they have exhausted their troubleshooting and have asked me to open a ticket with Windows support.
To confirm, I'm seeing the exact same behavior that you found. The update installs and then reverts over and over. This is September's, but this happened to August's update too.
Thank you, hrxlaunchctl. I am relieved to hear it isn't just our organization facing this issue. I will continue working with Microsoft Support to try and find a resolution.
hrxlaunchctl I haven't heard anything recently, and the September updates installed normally (likely because we did not attempt to expedite them). I did also reach out to a member of the Windows Update product group on social media, and as far as I know their investigation is still ongoing.
I will update this thread if and when I hear anything.
- I'm wondering if this directly correlates to the GPO issue I mentioned above. Although we are an Intune managed, Entra joined (cloud only) environment, Windows update GPOs are appearing alongside our MDM policies on the endpoints that are not updating successfully. This started in August (or maybe in July, after the last successful quality update was applied to all of our machines) and seems too coincidental. July's expedited quality (KB5040442) update introduced an issue with the Windows Update Agent (WUA) API for Enterprise customers. If they were making changes to the WUA API, it seems plausible that this update may have also caused our issue.
There is a very recent post about this (GPO appearing alongside MDM policies on endpoints/causing update issues) on Reddit.
https://www.reddit.com/r/Intune/comments/1fwvtpt/kb4023057_causes_windows_update_to_be_set_to/