Forum Discussion

Iron Contributor

Jan 19, 2021

Devices don't show up in Update Compliance

Hi, where can we start the troubleshooting if I don't see any devices showing up in my Update Compliance workspace. I've ran the deployment script after editing the Commercial ID, and the devices...

wufb

Jason_Sandys

Microsoft

Jan 21, 2021

Hi lalanc01 ,

How long have you waited? It takes anywhere between 24-48 hours for a device to show up once they've been configured with the commercial ID.

lalanc01
Iron Contributor
Jan 21, 2021
Jason_Sandys it's been close to 48hours and I even tried to force it with this:
Use Intune to Force an Update Compliance Full Census Sync – Jeff Gilbert's Cloud
- Jason_Sandys
  Microsoft
  Jan 21, 2021
  lalanc01 Are devices at all showing in the update compliance workspace?
  - lalanc01
    Iron Contributor
    Jan 21, 2021
    Jason_Sandys I haven't been able to see any of the 3 devices I've tried over the last week.
    
    I only see the devices that I've used for desktop analytics