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SusanBradleyGeek's avatar
Dec 09, 2020

All I want for Christmas is a solution for these customers blocked by the Conexant Drivers

https://answers.microsoft.com/en-us/windows/forum/all/updating-to-windows-10-version-2004conexant/c98ac1c5-0ddb-4964-b50d-9b3720ac7122?page=25  25 pages of posts and counting.  They are stuck on 1909 which gets end of life'd in May of 2021.  Is there *any* eta of a solution coming soon?

 

Note in the posts:  

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Actually I agree with both of you- the problem is the existence of the Conexant HD Audio Driver DURING the Windows 2004 update process; it works perfectly fine after the update! Apparently the Conexant driver doesn't play well with Microsoft together during the ACTUAL Win 2004 update (who cares who's at fault). So after many months of delays searching the web for a solution to update and finally reading here that I could get my HP Envy I9 Desktop to possibly install the Windows 2004 update, I decided today to MANUALLY  launch the Windows 10 2020 H2 update from the Microsoft Windows Update link AFTER first just simply UNINSTALLING (not "deleting") the Conexant HD Audio Driver in Device Manager and then running the Windows 2004 update from Microsoft's site. Since I was coming from Windows 1909 it took quite awhile to complete the update itself but there was absolutely no hang-ups or problems or intervention needed from me during the update. The beauty of doing it this way was that the same Conexant HD Audio driver that I uninstalled before starting the manual update simply reinstalled itself during the update's the final rebooting and when the Windows lock screen came back after it was all done, lo and behold, I had sound with nothing more to do (and Device Manager showing the HD Conexant HD Audio driver was installed and working properly)! "It's a good thing"

Confirmed! I did the same thing with my ASUS GL-552vw laptop - switched to the MS driver, ran the Windows Assistant manual install to 20H2 and everything worked perfectly. When I booted back up, the Conexant audio driver had been reinstalled and I've had no issues at all!

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