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hriday09's avatar
hriday09
Copper Contributor
Jan 09, 2022
Solved

Won't my normal webcam support Windows Hello Face

I have a Mi Webcam HD 720p

Shouldn't it be compatible with Windows Hello Face?

 

I have Windows 11 build 22526

 

 

  • Windows Hello required special Camera and not every Camera.
    I advise you to check with your device manufacturer's support and see if your camera is supported or not.
    In some cases, you might need to update the driver and it should work but you should confirm it is compatible.

5 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Windows Hello required special Camera and not every Camera.
    I advise you to check with your device manufacturer's support and see if your camera is supported or not.
    In some cases, you might need to update the driver and it should work but you should confirm it is compatible.
    • hriday09's avatar
      hriday09
      Copper Contributor
      And, It's an External Webcam ( USB ) is that a problem?
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        The point is you have to check and make sure the device is ready for Windows Hello.
        In case of USB Camera you may use the Camera app and verify if it is working and also make sure you are running the latest build of the Windows.

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