Forum Discussion
ashishbagaria
Jun 10, 2021Copper Contributor
Windows Security and BitDefender automatically getting removed after Windows Update
Hi I have had to restore/reset my Windows 10 installation, at least 5 times in the last one year ! My laptop is a ThinkPad E14 with Windows 10 Pro. I have BitDefender Gravityzone Endpoint sec...
Reza_Ameri
Jun 10, 2021Silver Contributor
Try report this issue through the Feedback Hub app.
Have you faced any malware incidents before the problem started?
Check the event viewer and see if there is any suspicious log there?
Have you faced any malware incidents before the problem started?
Check the event viewer and see if there is any suspicious log there?
ashishbagaria
Jun 13, 2021Copper Contributor
No, there's been no malware/virus issues in any of the PCs/Laptops within the same network. Will check the event viewer as recommended by you.
But this is happening even after a clean reinstallation if Windows using the media creation tool. I have even tried not installing BitDefender after a clean reinstall of Windows. Still, after a few weeks, Windows Security gets removed after a Windows Security Update!
- Reza_AmeriJun 13, 2021Silver ContributorDoes it happens just after installing the BitDefender?
Are you using the latest version of the BitDefender?
Have you check with BitDefender's support?- ashishbagariaJun 15, 2021Copper ContributorHaving failed to detect the issue, I have now done a clean reinstall of Windows using the Media Creation Tool. Also did a thorough cleaning of all data, using Tron Script. Will not install BitDefender Endpoint for now and will wait and watch for the next 2-3 Windows Security Updates. Thank you for your time & efforts in assisting me.
- Reza_AmeriJun 17, 2021Silver ContributorThank you for the update.
In any case, make sure check with the BitDefender team and report this issue in the Feedback Hub app.