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Win10 Windows Defender wrong blocking .exe as trojan
Hello, We created a .exe which is downloaded from a web site and even if it is well signed Windows Defender is blocking it as a virus / trojan. This .exe is just a new version of a software which...
What is the name of the malware?
You may try Submit a file for malware analysis - Microsoft Security Intelligence and make sure select this file is safe and under comment, add details.
Hello Reza_Ameri-Archived ,
Thanks very much for your answer.
The name of the software is "t2ws.exe".
In fact I already uploaded it to MS Security Intelligence, but their answer was:
"Analyst comments:
The submitted files do not meet our criteria for detection. No detection will be added for these files."
It is detected as a Trojan:MSIL/Masslogger.VN!MTB
But this is a software which is in placed on our web site for years, this is just a new version and our users are ok with it. It is a wrong Trojan detection by MS.
How could I progress on that?
Thanks!
Try update Windows Defender and run scan again and see whether it is still being detected?
If yes, try contact Microsoft Support.
Reza_Ameri-Archived Thanks for your reply!
In fact after the update it is the same scenario: Windows defender blocks it as a troyan
What do you mean by Microsoft Support? There are many... it's difficult to contact the right team
