Forum Discussion
Multiple devices unable to connect to Windows Update
I have now seen 8 devices that are unable to connect and download Windows Updates. They vary between Windows 10 and Windows 11 and all started in the past month. When trying to run updates I am given...
Do you have access to the Windows installation media?
If yes, try boot with it and perform a repair.
If yes, try boot with it and perform a repair.
I will be in the office tomorrow and will be able to test doing a repair.
- Does it happen in Safe Mode too?
How about if you create a new user and login with it? - I have a second device in my hands that is experiencing the same issue. Reimaging the tablet (using WDS) corrected the issue. I just don't really want to have to go through the process of backing up their data, imaging it and then restoring their data.
I will get a case with them. - Try contact Microsoft Support and check with them.
If you have a testing device, try do a fresh install of Windows and see if the problem persists? I attempted to repair and there was no change. I then tried to reinstall Windows 11 (while keeping files and apps) and that also did not change this.
- Please do so and let us know about the result.
