Forum Discussion
Multiple devices unable to connect to Windows Update
I have now seen 8 devices that are unable to connect and download Windows Updates. They vary between Windows 10 and Windows 11 and all started in the past month. When trying to run updates I am given...
Are you using any Anti-Malware, Firewall or security program?
Try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
There is no AV/AM software running on it. The firewall is on in the default configurations. I disabled it completely and the same error is appearing.
I tried the clean boot and when checking Windows Update, it shows being up to date but as soon as I click Check, the error reappears.
One thing I find interesting is that if I view the Update History and then go to Uninstall Updates, I do see one update that says it was installed yesterday. Are updates running but just not appearing?
- Open start and search for feedback and open the Feedback Hub app and report this issue.
Have a look at:
https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c
You already followed most steps in the website but try to do ones you haven't tried.- I have actually tried the rest of these on some of the other devices as well with no luck. The only think I haven't done is reinstall Windows. Which I don't want to do. That seems like a cop-out.
- Have you tried to connect them to a different network like Wi-Fi or LAN or even a different network?