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RhondaJ52's avatar
RhondaJ52
Copper Contributor
Sep 29, 2020

Microsoft outlook and administrator

My outlook keeps asking me for a password. I have tried every password I have used and none are correct. I contacted Microsoft and apparently, they need to change something so that I can become the administrator. Otherwise, I can't change the password.  Well, now, I can't get in touch with Microsoft and don't know where my old IT guy is that set it up.

 

How do I become administrator so that I can change my password?

 

Thanks

1 Reply

  • KapilArya's avatar
    KapilArya
    MVP
    Sep 29, 2020

    Hello RhondaJ52,

     

    Assuming you're on Windows 10, if your account is a standard account, only another administrator present on the system can make you admin. However, you can change password yourself unless restricted by admin via policy settings or by your organization (if your system is connected to).

     

    Regards.