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aerolit50gmailcom's avatar
aerolit50gmailcom
Copper Contributor
Oct 19, 2021

I want my own username back

Recently, I was trying to enter my password to sign into my account and came upon a different question.  I clicked on it trying to find out more then found I opened a hornet's nest!  What I had done was to give me a "split personality" one being an administrator. Now I find I cannot get into my account or indeed anything. Using all of the usernames I know, I just cannot open anything. I've tried everything including many hours on most parts of M.S. help and I am more confused than ever. All I need to know is how can I go back to my original username and cancel the dual profile situation that I find myself in.

7 Replies

    • Deleted's avatar
      Deleted
      You can delete this account!
      Just open the Control Panel and there in the account settings you will see 2 administrator accounts and the second user (you can delete this account), but you have to decide in the settings whether the user's data is to be left on the computer - remember about it
      Good luck
      • aerolit50gmailcom's avatar
        aerolit50gmailcom
        Copper Contributor
        Thank you so much, Andrzej1 for coming to my aid! I have been trying to gain success with this problem for weeks now. The problem is, I still need some advice. Following your instructions I went to account settings and saw my 2 accounts. One had my old (now not in use) email address and the other with the correct address but both were named Administrator! Can you please advise me how to delete the one with the old address and remove the administrator function from the other, if that is the normal thing to do. All I want is to have one ordinary email account so I can set up the new usernames and passwords. Sorry to bother you about this but due to your caution I don't want to cause any more problems.
  • Hello
    if I understood correctly you have 2 accounts, one is an administrator, and the other here is a user - on the start screen you can log in to one or the other?
    Explain in more detail.

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