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ManhNguyen2704's avatar
ManhNguyen2704
Copper Contributor
Jan 25, 2024

A false detection of Windows 10 Defender for my exe file suddenly occurred again

I have an .exe file that I created myself. I submitted it to Microsoft Security Intelligence webpage and it was approved as a false detection a few months ago.

Today, That false detection suddenly happened and caused a lot of inconveniences to my users who using this file.

 

So, what's the reason? Why did this detection happened again? And how can I report it and get it done forever?

4 Replies

  • namelessitguy's avatar
    namelessitguy
    Copper Contributor

    Since Mar 25th, I've been facing the same issue. I took the step to submit it to Microsoft for review via https://www.microsoft.com/en-us/wdsi/filesubmission

    The result is:
    We have determined that the files meet our criteria for malware. At this time the detection will remain in place.
    https://www.microsoft.com/en-us/wdsi/submission/b02819e5-3710-4183-9838-752133d6c89e


    However, they haven't provided any evidence to support their conclusion, opting for a straightforward judgment instead.

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    If you believe this is false detection, you may report it to the following website:
    https://www.microsoft.com/en-us/wdsi/filesubmission
    And see what the result is?
    There might be change in your code which might caused this issue.
    • ManhNguyen2704's avatar
      ManhNguyen2704
      Copper Contributor

      Thank Reza_Ameri for your reply.

      I submitted this file to Microsoft Security Intelligence several times for checking again and again.

      But although there is no change on my file, a new false detection will still occur after many days.

      I have no idea how can I avoid this from happening in the future because I cannot find any way to contact to Microsoft Support Team for this problem.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Depending on your location, you may contact them by phone, have a look at:
        https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

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