Forum Discussion

Mari-2019's avatar
Mari-2019
Copper Contributor
Jun 13, 2019

Windows 10 1903 compatibility hold

Is there a way to see why Windows 1809 is not receiving 1903 feature update?  I can see in Update Compliance logs that the machine is not receiving the update because "DetailedStatus: Compatibility ...
Anonymous's avatar
Anonymous
Jun 13, 2019

HiMari-2019 

 

Try  to install the updates via Windows 10 Update Assistant.
https://www.microsoft.com/en-gb/software-download/windows10

Give it a go and let us know the result.

 

Another question , do you get the messsage : Some "updates are managed by organisation" on Windows update settings?

 

Thank you

Dav,

 

 

Mari-2019's avatar
Mari-2019
Copper Contributor
Jun 14, 2019

Thanks for the suggestion - I can update using the link you provided. And updates are managed by organization -> the computer is in Semi-Annual Channel (Targeted), no deferrals or pause in use so it should receive the update when I check for updates. I can see in Intune >Log analytics that the computer update is failed because of Compatibility Block so Microsoft has blocked the feature update for this computer.  Deleted 

BUT the question was - how do I check which known issue in this feature update is the reason for the block?

  • Heather_Poulsen's avatar
    Heather_Poulsen
    Icon for Community Manager rankCommunity Manager
    Jun 19, 2019

    Mari-2019 - Details on the source of the compatibility hold are not currently available through Windows Analytics, or through logs on the client machine, but we know this would be helpful so adding this level of insight is currently on the backlog for Desktop Analytics.

Resources