Forum Discussion
vinihcrosa
Aug 06, 2020Copper Contributor
VPN does not work with AD accounts
Hello, I have aproblem with the company's VPN, we use Sophos VPN, and in accounts that are in the domain, ie AD accounts, some computers connect to the VPN and stay connected for a few seconds, ...
KapilArya
Aug 07, 2020MVP
Hello vinihcrosa,
Please run Network Adapter troubleshooter from Settings app > Update & security > Troubleshoot. Let us know what it reports back.
Regards.
vinihcrosa
Aug 18, 2020Copper Contributor
I ran the troobleshoot and nothing came up, but I noticed something, it gave an error with the IPV4 adresses but the IPV6 it found
- KapilAryaAug 19, 2020MVP
Okay vinihcrosa,
Try to perform Network Reset once:
1. Open Settings app, click Network & Internet > Status > Network reset link.
2. Now click on Reset button on next screen.
3. In confirmation prompt appearing next, click Yes.
See if it helps!