Forum Discussion
Windows 10 2004 Update and Setup School PC Provisioning Package Fails
We have been using a bootable USB stick with Windows 10 1909 (Media Creation Tool) and provisioning packages created with the Setup School PC app to join several hundred devices to our Azure AD and Intune.
I downloaded and ran the Media Creation Tool to create a Windows 10 2004 bootable USB stick. I also created a new provisioning package in Setup School PC as well as used existing known good provisioning packages.
I boot the device with the 2004 USB stick and install a clean install of Windows 10. After the device reboots, I get prompted to select the provisioning package the Windows setup detects on the USB drive. After a few seconds, it says "Setup completed with errors" with 'Apply policies' highlighted in yellow text. The only options are Reset PC or Try Again.
This same device does work using a Windows 10 1909 bootable USB stick.
Is this a bug or where can I go to troubleshoot this? Fortunately we kept our 1909 bootable USB sticks so we can still setup devices. I've attached a screenshot of the error.
MDSD421 Hi there! Sorry for not seeing this issue sooner! We have made an update to fix this issue. Make sure you have the latest version of SUSPC downloaded from the store (right now it's 1000.17147.17.0) and you should be good to go! Note that 2004 is not yet visible in the OS dropdown, select "1903 and later".
42 Replies
- mtickaCopper ContributorDo I have the latest version of windows 10 , I have win 10 2004.
- FSERZCopper Contributor
We got some problems using the SUSPC and WCD since the last updates.
A package created by SUSPC fails with the "Sway" and "Skydrive" issue. Removing these two items in WCD still left 2 invalid settings.
No idea where to find these invalid items to build a working deployment package.
Anyone with the same issue and maybe a hint how to solve this?
- Ram_Z_2020Copper Contributor
MDSD421 My laptops will eventually Enroll to Azure AD but will always fail under the "Configure the user interface" part. I've made that SUSPC is the latest version and I select 2004 (same as install.wim). So far 5/5 laptops are getting stuck here and can't move forward.
- Liz_Cox
Microsoft
MDSD421 Hi there! Sorry for not seeing this issue sooner! We have made an update to fix this issue. Make sure you have the latest version of SUSPC downloaded from the store (right now it's 1000.17147.17.0) and you should be good to go! Note that 2004 is not yet visible in the OS dropdown, select "1903 and later".
- MDSD421Copper ContributorThat worked! I made a new USB stick with the media creation tool and a new provisioning package with the latest SUSPC app. The device deployed successfully.
- RAJUMATHEMATICSMSCIron ContributorWindows 10 1909 bootable USB stick is not modified and does not have provisioned packages it worked. But if modified the intsll.wim with provisioned packages and made bootable usb stick, it gives error..so please verify that you properly created the provisioned packages.
- MDSD421Copper Contributor
Thanks for the reply. The Setup School PC app wizard generates the packages. It's a very simple wizard and does not have a lot of options. The only option that is somewhat relevant is when it asks you to select which OS version is running on the student PC. The option I'm choosing is 'Windows 10 1903 and later.'
It doesn't modify the install.wim. Once the Setup School PC wizard is done, it generates a .cat and .ppkg file that are then saved to the bootable USB stick.
My guess is Microsoft will need to update the Setup School PC app to support Windows 10 2004 edition.
I just decided to use my Windows 10 1909 bootable USB stick and let Intune update the devices to the 2004 edition. It would be nice to be able to save some time and install the 2004 edition directly to the device.