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Nico140279's avatar
Nico140279
Copper Contributor
Nov 05, 2021

How fix screen shot?

For some reason, I can't do the screenshot on my PC... It was working and now for some reason, it stop to do it.  Can someone help to fix it?
SalmanAhmed's avatar
SalmanAhmed
Iron Contributor
Nov 05, 2021

Hi Nico140279, 

Please use the below key combination to task screenshot with the alternative way:

Win + Shift +S

Please share your feedback and do not hesitate to contact me for any further assistance, I will welcome all the questions you may have.

Nico140279's avatar
Nico140279
Copper Contributor
Nov 06, 2021

Thank you so much!!! Now is work, I can screenshot again. Before I clicked on PrtSc and It was working well, one day stop to work. Do you know why? Again thanks for answering me back  SalmanAhmed 

  • SalmanAhmed's avatar
    SalmanAhmed
    Iron Contributor
    Nov 06, 2021

    Hi Nico140279,

    Sometimes, the traditional Print Screen button on the keyboard stop functioning, you need to use the combination of Fn (Function Key) with Print Screen at the same time. There might be another issue with the keyboard driver, that can be fixed by removing and adding/updating the driver from the device manager.

    • Nico140279's avatar
      Nico140279
      Copper Contributor
      Nov 07, 2021

      Thanks so much this was very helpful SalmanAhmed 

      • SalmanAhmed's avatar
        SalmanAhmed
        Iron Contributor
        Nov 08, 2021

        Hi Nico140279,

        I'm glad that the above information was useful for you. Please do not hesitate to contact me for any further assistance, I will welcome all the questions you may have.

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