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MarkHempstead's avatar
MarkHempstead
Copper Contributor
Feb 16, 2026
Solved

Registration Failed - Devices must be managed by either Intune or Co-mgt.

Now that you can use 365 Business Premium licences with autopatch, i'm trying to setup all devices in my office, but everyone is failing in the same way:

I've checked every prerequisite - i just cant see what is wrong.
Every device is managed by intune, and intune has always worked just fine (we don't use configmgr).
Any suggestions?

  • I work as an IT consultant. I can confirm that a customer of mine is experiencing the same issue. I think it’s a problem on Microsoft’s side.

    microsoft​ 

7 Replies

  • John Gray's avatar
    John Gray
    Copper Contributor

    I can get it to work with no problems if I do NOT join local AD. But once joined I get the issue.

  • John Gray's avatar
    John Gray
    Copper Contributor

    Mark, have you figured out what made it start to work. I have the "exact" issue on all my machines

     

    • MarkHempstead's avatar
      MarkHempstead
      Copper Contributor

      Unfortunately not, I really don't think anything i was experimenting with helped - devices that were sat in a failed pre-req sate just registered by themselves!

      • John Gray's avatar
        John Gray
        Copper Contributor

        Thanks for the response Mark. Microsoft has been sooo frustrating on this matter, I keep getting bounced around from the Intune Team to the Autopatch team.

        Quick question if you don't mind. Is your environment Hybrid? Do you still have on-prem AD? 

  • The-Posch's avatar
    The-Posch
    Copper Contributor

    I work as an IT consultant. I can confirm that a customer of mine is experiencing the same issue. I think it’s a problem on Microsoft’s side.

     

    microsoft​ 

  • The-Posch's avatar
    The-Posch
    Copper Contributor

    I work as an IT consultant. I can confirm that a customer of mine is experiencing the same issue. I think it’s a problem on Microsoft’s side.

    microsoft​ 

    • MarkHempstead's avatar
      MarkHempstead
      Copper Contributor

      It has just magically started working this afternoon without me changing anything!