Sales Insights for Teams Meetings, not just Calls

Question

I'm trying to establish whether our Sales Managers can use Conversation Intelligence Sales Insights System Monitoring&nbsp;https://ui-gbr.sales.ai.dynamics.com/&nbsp;to monitor integrated performance of staff Teams Meetings and not just Teams Calls. Can this be achieved through Sales Co-pilot or any other feature?

jamie_ac · Answer

2nding this one.

asaf_tzuk · Answer

Hello&nbsp;Jamie_AC,&nbsp;Mark7Sal&nbsp;
Conversation intelligence is indeed available today for Microsoft Teams meetings users via Sales Copilot.&nbsp;
At the moment, the meeting summary appears in the meeting's Sales Copilot tab in Teams. In the near future, we are going to release a Power BI based dashboard, which will unify the aggregated conversation intelligence data from both Sales Copilot in Teams and Teams calls from within Dynamics 365. Through this dashboard, managers will be able to access summaries of specific meetings / calls, as well as an aggregated view of their teams' conversation intelligence data.

mark7sal · Answer

Thanks&nbsp;Asaf_Tzuk. Couple of further questions, Conversation Intelligence allows the Sales Manager to hear the recording, will that be the case in PowerBI? Also do you have any idea when this will be released?

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Sales Insights for Teams Meetings, not just Calls

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