Forum Discussion
Sales Insights for Teams Meetings, not just Calls
I'm trying to establish whether our Sales Managers can use Conversation Intelligence Sales Insights System Monitoring https://ui-gbr.sales.ai.dynamics.com/ to monitor integrated performance of staff ...
2nding this one.
- Asaf_Tzuk
Microsoft
Conversation intelligence is indeed available today for Microsoft Teams meetings users via Sales Copilot.
At the moment, the meeting summary appears in the meeting's Sales Copilot tab in Teams. In the near future, we are going to release a Power BI based dashboard, which will unify the aggregated conversation intelligence data from both Sales Copilot in Teams and Teams calls from within Dynamics 365. Through this dashboard, managers will be able to access summaries of specific meetings / calls, as well as an aggregated view of their teams' conversation intelligence data.
