Forum Discussion
JoelC76
Aug 10, 2022Copper Contributor
Outlook Plugin Error
We have started testing Viva Sales and we have one user where the Viva Sales panel in Outlook is blank, they are not able to link to our Salesforce CRM. It does work normally for 5 other users. Has a...
gkasturi
Aug 15, 2022Former Employee
JoelC76 are you experiencing this on Outlook Web or on Outlook Desktop app? If it is outlook web, can the user try logging in and logging out of Outlook once? Also, try a different browser.
JoelC76
Aug 17, 2022Copper Contributor
This only occurs on the Outlook Desktop App, the Web App works fine.