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fjmoldt's avatar
fjmoldt
Copper Contributor
Mar 13, 2023
Solved

Outlook Error

Im getting this error in outlook

 

No default BAP location found for this tenant

Outlook experience
  • SamJar's avatar
    SamJar
    Sep 24, 2023

    SalehaSiddique / @Jelle_Dijkhuizen 

     

    One work around while we are working a fix is for a user from the organization to go to this link once aka.ms/ppac, which helps initialize the Power Platform environment for the organization.  Please let us know if that works for you.

     

    Thanks,

    Sam 

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    • Jelle_Dijkhuizen's avatar
      Jelle_Dijkhuizen
      Copper Contributor
      Sep 20, 2023

      SalehaSiddique Hi,

       

      We have the same error:

       

      {

                  "errorcode": 4123,

                  "errorCodeName": "Microsoft.SalesProductivity.Common.Base.SPServiceCustomErrorCode.VivaSalesMappingLocationNotFound",

                  "message": "No default BAP location found for this tenant",

                  "title": null,

                  "details": "No default BAP location found for this tenant",

                  "troubleshootingLink": null,

                  "sessionId": "f91b10e0-91a8-48fb-a57b-8e3fe9ed28ce",

                  "activityId": "c27919bd-9f99-4443-84c7-e6abaef1f3be"

      }

      • SalehaSiddique's avatar
        SalehaSiddique
        Icon for Microsoft rankMicrosoft
        Sep 20, 2023

        Jelle_Dijkhuizen thank you for raising this. It is a known issue we are investigating. Tagging SamJar to advise if any workarounds till bug here is fixed. (say signing in to aka.ms/ppac and then trying to open Sales Copilot?) 

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