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AHSAN3's avatar
AHSAN3
Copper Contributor
May 16, 2024

Opportunity Details and Summary not showing up in Outlook

Hi ,

 

I have configured the sales copilot add-in but the only feature is see is linking and creating contact in Dynamics 365. 

 

Email drafting, opportunity summary and other features are not coming up in Outlook add-in

 

1 Reply

  • DirkSchneeweiss's avatar
    DirkSchneeweiss
    Copper Contributor
    Hi AHSAN3,
    it looks that the AI features are disabled, maybe initially because of your region. You can switch them on in the Copilot Administration, which you find in Teams. See here: https://learn.microsoft.com/en-us/microsoft-sales-copilot/suggested-replies

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