Forum Discussion
Microsoft Dynamics Prompts, ability to customize?
Exploring into the prompt options within Outlook and Dynamics CRM. The default options used to show in the Draft Email/Outlook area in the pic below. Now they do not show at all, is Microsoft working on this or is this a bug? Also, are you able to customize the text to change the wording better suited to the teams at a company?
The CRM default options look like this:
- I think you can find details here: https://learn.microsoft.com/en-us/microsoft-sales-copilot/ai-sales-copilot although features with Sales Standard and Sales Premium do not work as documented (at least in one of my tenants)
"Draft with Copilot" is different depending on your Sales licence type and Copilot licence(s) you have.
