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Hello I have a model driven app and and deployed viva sales. For licences I have Microsoft 365 Business Standards and Power Apps per User . I could deploy Viva Sales but when I open it in outlook,...
SalehaSiddique
Microsoft
MicrosoftViva Sales needs to connect to a CRM - D365 Sales or Salesforce. A model driven or canvas Power App is not Dynamics 365 Sales or Salesforce and therefore does not connect to Viva Sales.
However, next week we are releasing a version of Viva Sales with limited capabilities (which include copilot generated email summaries) in disconnected-CRM mode. Once that release is out you should be able to partially use Viva Sales, but to unlock its full capabilities you'll need to connect it to a CRM.
However, next week we are releasing a version of Viva Sales with limited capabilities (which include copilot generated email summaries) in disconnected-CRM mode. Once that release is out you should be able to partially use Viva Sales, but to unlock its full capabilities you'll need to connect it to a CRM.