Forum Discussion
joshualowerypromega
May 30, 2024Copper Contributor
Copilot for Sales Outlook addin error
I have admin-deployed Copilot for Sales via M365 Intergrated App process. After about a week, we started getting dozens of users with an error message in the sidepane within Outlook. It simply stat...
- Jun 17, 2024
I've found the problem. There is a bug or issue on Office version 2404 that is causing the error. Update to version 2405, Current Channel or higher.
Michael_Deacon
Jun 05, 2024Copper Contributor
joshualowerypromega We are having the same issue and can not get this resolved. Have you found and solution to this problem yet?
joshualowerypromega
Jun 17, 2024Copper Contributor
I've found the problem. There is a bug or issue on Office version 2404 that is causing the error. Update to version 2405, Current Channel or higher.
- Mr_StevenbrommOct 20, 2024Copper Contributor
- wchucgfJun 20, 2024Copper Contributorany response from Microsoft admins in this forum as to when this is fixed for ALL channels?
going to current channel is not feasible for all companies; a staying on monthly channel for example keeps other 3rd party apps more compatible.