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emma_606's avatar
emma_606
Copper Contributor
Jan 23, 2024
Solved

Troubleshooting

Reasons why age and tenure buckets may not be populating? The main error message we are experiencing is: The following attribute/attributes 'status' are in file but is not configured in Glint. If ...
  • CaitlinOdame's avatar
    CaitlinOdame
    Jan 25, 2024
    Here are two recommendations for how to resolve this issue:

    We suggest using an Excel file rather than a .csv if this occurs.
    Please review the and remind the names of the attributes to be sure they match exactly what is in the schema. Keep in mind the system is case and space sensitive.

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