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emma_606's avatar
emma_606
Copper Contributor
Feb 26, 2024

Trend data

If you create a new survey do you lose trend data even if some questions are the same?
alanderfield's avatar
alanderfield
Icon for Microsoft rankMicrosoft
Feb 27, 2024
Hello, if you create a new survey cycle within the same survey program, you will see trend data for each repeat question that is asked. If you have the same question in different programs, you will not see trend across the programs directly within the dashboard. As example, if you ask "how happy are you at..." on your Engagement survey as well as an Onboarding survey, you will only see trend for the specific program and not across the multiple programs. I hope this helps, but please let us know if you have additional questions.
emma_606's avatar
emma_606
Copper Contributor
Mar 01, 2024
Hi, would the above apply to scenarios of 2 engagement surveys?
  • alanderfield's avatar
    alanderfield
    Icon for Microsoft rankMicrosoft
    Mar 01, 2024

    emma_606 

    Hello, trend applies to any similar question within the same survey program.  If you have a quarterly engagement program and you ask the same question set for each quarterly cycle then trend would apply.  If you have two entirely separate engagement programs where the same questions are asked, you would not see trend directly on the dashboard reports.  In this scenario, you would need to toggle to each survey program separately and compare the results/trend scores outside of a single dashboard report. 

     

    Example:

    • Quarterly engagement "program" (4 survey "cycles" each year): 
      • February 2024 cycle
      • May Cycle 2024 cycle
      • August 2024 cycle
      • December 2024 cycle
      • February 2025 cycle
      • Ongoing cycles............
      • Note: each time a question is repeated within the above cycles of the same program, trend would appear on the dashboard for this program
        • The cycles do not need to be in consecutive order.  If a question was asked in Feb. and not again until December, trend would still appear on the December cycle.  In this example, the scores would appear for the December survey cycle and the trend data would be looking at the Feb. survey.  

    I hope this helps to provide clarity but let me know if you have additional questions. 

    • emma_606's avatar
      emma_606
      Copper Contributor
      Mar 01, 2024
      sorry i should have been more explicit, so i mean in scenario you run 2024 cycles but then in 2025 want to create new survey with slight tweaks to questions. It won't pull trend data from 2024 into 2025 new engagement survey?
      • alanderfield's avatar
        alanderfield
        Icon for Microsoft rankMicrosoft
        Mar 01, 2024

        emma_606 Hello, thank you for clarifying.  Trend is specific to each question and survey program. With that said, to answer your question, as long as your 2024 and 2025 survey cycles are in the same survey program, trend will appear across all cycles within that program.  If you separate out the two years and create two separate programs, the trend will only appear within each program.  The trend data will not jump from one survey program to another. 

        • Scenario 1: (2 completely separate survey programs)
          • 2024 survey program
          • 2025 survey program
            • If you use the exact same question/questions in both the 2024 and 2025 survey programs, you will not see trend across the two programs
              • However:
                • You will have trend for any cycles within the 2024 program
                • You will have trend for any cycles within the 2025 program
                  • Trend is specific to the survey program and will not show for any separate programs (Even if they are all determined to be engagement programs)
        • Scenario 2 (Glint best practice):  
          • A single "on-going" survey program that continues through multiple years
            • 2023, 2024, and 2025 surveys are all in the single engagement program
              • If you have 12 cycles during those 3 years and there are any repeat questions those questions will have trend across all survey cycles within the single program regardless of year.
              • You could have trend line graph that shows the 12 data points within that program. 

        I know this can get confusing, and I hope I am not adding to that, so please let me know if this is not completely clear. 

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