Forum Discussion
StephanieNoack
May 03, 2024Copper Contributor
Demo Dashboard for Survey Previewing
My customer wants to run a Demo Dashboard to preview their data before the survey launches. They have a user file uploaded that contains manager hierarchy information for 1200+ employees. All 1200+ ...
StephanieNoack
May 07, 2024Copper Contributor
Hi Adam!
Thanks for looking into this for me! The client's setup doesn't have multiple cycles, and all items are selected for the survey. Thank you so much for your help on this! Let me know if you need anything else from me. 🙂
Thanks for looking into this for me! The client's setup doesn't have multiple cycles, and all items are selected for the survey. Thank you so much for your help on this! Let me know if you need anything else from me. 🙂
alanderfield
Microsoft
May 07, 2024Hello StephanieNoack, while we continue to troubleshoot, can you initiate the demo dashboard preview again? Please note, this can take up to an hour to fully load the customer's survey data. The message stating you do not have enough responses will appear until the data loads.
- StephanieNoackMay 07, 2024Copper ContributorHey Adam,
I just initiated the demo dashboard preview again. I'll wait an hour and let you know if it has/hasn't loaded the data. Thanks again for working on this!- StephanieNoackMay 07, 2024Copper ContributorStill showing there's not enough data.
- robertdeanMay 08, 2024
Microsoft
StephanieNoack , I've had this happen for a live survey. I know your survey isn't live but what I had to do as a work around is do the preview on the next cycle then it worked. For example, if you're on cycle 1 set cycle 2 to match from a questions perspective then generate the preview. Let me know if this works. Thanks!