Forum Discussion

TSerratore's avatar
TSerratore
Copper Contributor
Feb 28, 2024

Comments Report: Keyword Cloud

The online doc says: "A minimum number of comments is required in order for the keyword cloud to be generated by a report. There also needs to be a minimum number of occurrences for the keyword to appear, and the word needs to be in Viva Glint’s proprietary dictionary."

 

But what if the survey target speaks different languages? The same keyword could occur many times but in different languages.

 

Glint is able to take in account this aspect and aggregate according to the translation of a keyword?

1 Reply

  • TSerratore 

    Hello,  the keyword cloud will always be in English, but our NLP (Natural Language Processing) will translate the comments provided in other languages, so that those keywords are not lost.  This will help to avoid certain keywords from being counted multiple times across a single comment.  

     

    Let me know if you have any follow-up questions.