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Caculation of Fav score backend
Hi there, I am importing historical data for a client and we have came to spot that there are slight differences in the Fav score as per reported before (by a different vendor). (+/- 1% differenc...
Hello Jing_Ying_Choon,
Yes, this would mostly likely be due to the calculations that each system uses and how the scores are rounded. I have shared a document that outlines how Glint calculates all scores including percent favorable. I hope this is helpful but let me know if you have additional questions.
alanderfield
Microsoft
MicrosoftHello Jing_Ying_Choon,
Yes, this would mostly likely be due to the calculations that each system uses and how the scores are rounded. I have shared a document that outlines how Glint calculates all scores including percent favorable. I hope this is helpful but let me know if you have additional questions.