Forum Discussion
Fewer users in "Users" table than in "Messages" — how to ensure full user data?
Hi, I'm analyzing Viva Engage exported data and noticed that the Users table contains fewer users than the number of unique user IDs appearing in the Messages table. Some user IDs in the Messages t...
How large is the discrepancy? 5-10 users or dozens?
Did you open up the Admins table as well? It's possible that there are many admins and those are not listed in the Users table. I tested the data export and noticed that detail. But I didn't find a Messages table in the ZIP export from the new Engage admin center. Can you elaborate on the Messages table and where you found it?
-Rob