Forum Discussion
Partner renewal - What is going on?!
We have logged a ticket with MS partner support but so far no reply. The problem we are facing is that we have a -2 on net customer adds. When digging into the figures, we are seeing loss of c...
Hi Jill,
I have had a response from support, we did a screen sharing session and they confirmed the tenant ID's which are not our customers also do not match the tenant name which is being displayed in partner centre either.
It has been escalated but it is quite concerning we can see other customers tenant names that are not ours 🙂
JillArmourMicrosoft
Community Manager
Community ManagerAGREED!! Can you keep us updated on the progress and what is found?
- No resolution yet, but it seems those tenants have been associated on our scoring for more than a year despite not actually being our customer or us even having transacted with them. One is a Spanish company and one seems to be from Africa.
No resolution currently.......