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partner8123's avatar
partner8123
Copper Contributor
May 13, 2024

Microsoft Partner Support (UK) - No answer

Hi I'm trying to reach someone in Partner Support however all attempts lead nowhere. I've opened cases and they have been closed automatically without being fully answered.   I've tried to use th...
Microsoft Partner
partner support
JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
May 15, 2024

partner8123 unfortunately there is no call center for MSFT support. You have to use the system to get help. What are you having issues with? I am not support and won't be able to help you, but maybe others have experienced the same issue and can chime in with what they did to resolve it. 


Thanks for being part of the community! 

MattBurr's avatar
MattBurr
Iron Contributor
Jul 01, 2024

Hi JillArmourMicrosoft 

 

Are you able to find anyone in MSFT that can shed more light on the "MPA and CSP notice of suspension and termination proceedings" emails that get issued. Partners are completely in the dark about why these are being sent out, with no supporting information or avenue to find out more details.

 

At this point I'm not sure if our Partner status is being removed or if it's only related to a CSP agreement. Contacting support provided no more information than what was in the original email.

 

Any details or assistance would be greatly appreciated.

 

Thanks

Matt

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