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kimhungviet's avatar
kimhungviet
Copper Contributor
Jun 20, 2023

How to access to cdx.transform.microsoft.com ?

Hello, I'm trying to access to cdx.transform.microsoft.com with partner account, but getting failed. I'm not sure what's my wrong, I have not enroll Action Pack, may it is reason?   Thank you!
CDX
Microsoft Customer Digital Experiences
WelkasWorld's avatar
WelkasWorld
Brass Contributor
Apr 25, 2024

Hi @BrotherPC 

 

You will not be able to access the CDX website unless admin consent will be granted on behalf of the organisation.
This error that you're getting:

"You cannot access this app because it has been misconfigured. Contact your IT department and include the following information:
Undefined Sign-on URL for app "Modern Workplace Tools" " is because the Modern Workspace Tool (CDX in this case) hasn't been properly configured, ie. no admin consent has been granted.

 

Try logging into Azure AD/ Entra ID, go Microsoft Entra ID> Enterprise applications> All applications> Modern Workplace Tools> Permissions, and you should see a blue banner "Grant admin consent for <organisation name>"

Click on it and try logging into CDX again after a few minutes. 

 

Kind regards,

Welka's World

BrotherPC's avatar
BrotherPC
Copper Contributor
Apr 25, 2024

WelkasWorld 

 

Hello, thanks for quick response!

 

i tried clicking that multiple times using my partner account, global admin account - it does not seem to do the job?

Could some of my accounts be missconfigured?

I also have this error, probably related, under Sign-In logs for MWT application

Sign-in error code
650052
Failure reason
The app is trying to access a service '{appId}'({appName}) that your organization '{organization}' lacks a service principal for. Contact your IT Admin to review the configuration of your service subscriptions or consent to the application in order to create the required service principal.
Additional Details
Contact your IT Admin to review the configuration of your service subscriptions.
  • BrotherPC's avatar
    BrotherPC
    Copper Contributor
    Apr 29, 2024

    All, The issue I was experiencing was resolved by Microsoft Support, working with Graph https://aka.ms/ge
    Number of permission had to be allowed and partner app registered. Well beyond my capabilities.

     

    So finally, can access CDX. Unfortunately, unable to create MS demo due to the following. Could someone confirm that issue apply to everyone, please? 

    General Service Status

    4.22.24

    Due to licensing changes many tenants are temporarily unavailable at this time. As licenses become available tenants will be turned back on. All experiences that require tenants have been disabled until tenants can be made available again.

    • VanguM's avatar
      VanguM
      Copper Contributor
      Aug 09, 2024

      BrotherPC 

       

      I was following up on your comment,

      I am facing the similar challenges, please advise how you resolved yours?

      I will appreciate if you can assist.

       

      Many Thanks

      Vangu

      • wdebakker560's avatar
        wdebakker560
        Copper Contributor
        Aug 16, 2024
        I got the following instructions from Andrew from the Microsoft Transform Program support. It took some time but they really helped me out on this. I hope this helps you.

        “The administrator of the tenant needs to add the partner center access explicitly as a service principle to the tenant. To get the partner center service principle propagated, run the following commands:

        1. install-module AzureAD
        2. connect-azuread -tenantid [Your tenant ID]
        3. New-AzureADServicePrincipal -AppId 4990cffe-04e8-4e8b-808a-1175604b879f

        Once this has been completed, please try consenting.”
    • wdebakker560's avatar
      wdebakker560
      Copper Contributor
      May 06, 2024
      Hey @BrotherPC, where did you reach Microsoft Support? Tried multiple support stops, but they weren't able to solve the problem.

      In addition, can confirm the license issue is for more people. I have some friends with the same issue.
      • Florian_Obradovic's avatar
        Florian_Obradovic
        Copper Contributor
        Jul 09, 2024

        Why on earth should I grant the app full mailbox access?

        • Read and write access to your mail 
        • Send mail as you
        • Read all users' basic profiles

         

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