Forum Discussion

Copper Contributor

Jun 20, 2023

How to access to cdx.transform.microsoft.com ?

Hello, I'm trying to access to cdx.transform.microsoft.com with partner account, but getting failed. I'm not sure what's my wrong, I have not enroll Action Pack, may it is reason? Thank you!

CDX

Microsoft Customer Digital Experiences

WelkasWorld

Brass Contributor

Apr 25, 2024

Hi @BrotherPC

You will not be able to access the CDX website unless admin consent will be granted on behalf of the organisation.
This error that you're getting:

"You cannot access this app because it has been misconfigured. Contact your IT department and include the following information:
Undefined Sign-on URL for app "Modern Workplace Tools" " is because the Modern Workspace Tool (CDX in this case) hasn't been properly configured, ie. no admin consent has been granted.

Try logging into Azure AD/ Entra ID, go Microsoft Entra ID> Enterprise applications> All applications> Modern Workplace Tools> Permissions, and you should see a blue banner "Grant admin consent for <organisation name>"

Click on it and try logging into CDX again after a few minutes.

Kind regards,

Welka's World

BrotherPC

Copper Contributor

Apr 25, 2024

WelkasWorld

Hello, thanks for quick response!

i tried clicking that multiple times using my partner account, global admin account - it does not seem to do the job?

Could some of my accounts be missconfigured?

I also have this error, probably related, under Sign-In logs for MWT application

Sign-in error code

650052

Failure reason

The app is trying to access a service '{appId}'({appName}) that your organization '{organization}' lacks a service principal for. Contact your IT Admin to review the configuration of your service subscriptions or consent to the application in order to create the required service principal.

Additional Details

Contact your IT Admin to review the configuration of your service subscriptions.