Forum Discussion
To-Do not syncing with Outlook
Hi, I'm a bit simple when it comes to tech, but whilst To-Do syncs with the Outlook Web App, it doesn't sync with normal Outlook Tasks on my laptop. To-Do syncs fine between my laptop and my phone,...
I found this on their support site... which pretty much says that it won't sync unless using a microsoft domain so any work accounts won't sync...
Why isn’t my account syncing with Outlook 2016 on Windows?
At the moment, only personal Microsoft accounts using an Outlook.com domain are able to sync between Microsoft To Do and Outlook 2016. If your personal Microsoft account uses a domain such as @outlook.com, @hotmail.com, @live.com or @msn.com, then your tasks should sync automatically between Microsoft To Do and Outlook 2016 on Windows.
However, if you’re using a personal Microsoft account registered to a different domain, like @gmail.com or @yahoo.com, your to-dos won’t sync automatically. In order to sync your tasks between Microsoft To Do and Outlook 2016, you’ll need to a create a new alias for your account by registering a new outlook.com email address. To create a new alias, just do the following:
- Head to https://account.live.com/names/Manage and log in to your personal Microsoft account.
- Under Account alias(es), select Add email.
- Make sure the option to Create a new email address and add it as an alias is selected and enter a new @outlook.com address.
- Select Add alias.
- Once the new alias has been added to your account, just select the option to Make primary.
Now that your new @outlook.com address is the primary alias for your account, you’ll need to update your Microsoft account within Outlook 2016:
- First, remove your initial Microsoft account.
- Then add your new @outlook.com email address as an Office 365 account to Outlook 2016 by heading to File>Add Account.
- Enter your new @outlook.com email address and then select Connect.
- Alternatively, you may need to enter your name, email address and password and then select Next.
- If prompted, enter your password and then select OK.
- Then just select Finish.
Your tasks should then sync between Microsoft To Do and Outlook 2016 automatically.
- Adding an Outlook.com email address DOES FIX THE SYNCH almost per the instructions above.
I have a work account and a gmail account on my Outlook desktop. Adding another account was no big deal but disabling an account was terrifying. So I didn't.
All the menus and palettes and dialogue boxes have proper names. I don't know them. Bear with me.
First, I created the x@outlook/com alias, per robfromworcs above instructions, and made it primary.
Then, in Outlook Desktop client: File/Account Settings/Account Settings/Email Accounts
Email Tab: click "New" & set up account manually. Enter in the email address and password (twice) and click connect/next/finish/whatever. RESTART OUTLOOK. (there were some authenticator confirmations and whatnot)
Outlook Desktop left flyout/nav column: my work account, gmail account, and outlook account all appear. On the Outlook Desktop Tasks screen, it shows the tasks for my work account and the outlook/com account. I dragged and dropped each task from the list pane to the new outlook account tasks folder. Refreshed the web client and it was populated. Opened my phone app and it populated. My TASKS SYNCHRONIZE between PC, web access, and phone!
Oh - well, crud - tasks created from mobile app or web synchronize to Desktop beautifully. Tasks created from standard "new Task" on Desktop create in work account. I can open Tasks window, click on outook account, and THEN create new task. That's a lot of clicks. Hmmm....tinkering some more. (sigh) Solutions welcome.I don't know if this is everyone's issue but I found my fix. I created a custom Form and set that as my default form to use. When I changed that back to the standard IPM.Task they synced immediately. Good Luck.
amcaldwell24 I know this is old - but thank you for the information. This resolved my issues perfectly.
