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Bob_McLaughlin's avatar
Bob_McLaughlin
Copper Contributor
Jan 06, 2022

To Do not removing flagged email from Outlook

To Do is not removing flagged email when the flag is removed in Outlook.

Flagged Outlook messages are added to the Flagged Email category in To Do, but when I clear the flag in Outlook, it remains in To Do.

Any suggestions?

6 Replies

  • Darren39's avatar
    Darren39
    Copper Contributor
    To remove flagged emails, click on your account in the top left corner and then settings. Scroll down to Connected app and you can turn the flagged email option off.
    • Emms's avatar
      Emms
      Copper Contributor

      THis is not the issue. The issue is that we want flagged emails in our todos but what happens is that they remain after they have been completed. Why can no one fix this?????

  • ProkopivIgor's avatar
    ProkopivIgor
    Copper Contributor
    Did you ever find a solution for this? this has prevented me from using To Do for years. i've been using it for my personal account but still can't use it for work because of this "feature"
    • Bob_McLaughlin's avatar
      Bob_McLaughlin
      Copper Contributor

      ProkopivIgor , still no resolution for this, and it is a problem.

      I use flagged emails and categories to keep myself organized using my own version of Getting Things Done.

      I am going to have to rethink how to change a system that I have been using for decades

  • NoakesRyanCSM's avatar
    NoakesRyanCSM
    Copper Contributor

    Hi, Bob_McLaughlin this is the exact problem that I'm facing and was looking for an answer on. I've just started to clean up and after using MS To-Do to sort my tasks that are associated with a flag list I noticed I was getting swamped. But, now I'm going through them I've noticed loads are either not flagged anymore or the flag is status "complete"

  • NH_74's avatar
    NH_74
    Copper Contributor
    Bob_McLaughlin I also have sort of the same issue. Flagged emails are added to my Flagged email category in To Do, but when I mark a flagged email as completed it keeps on being visible in To Do. Does anyone has an idea what the problem is? Thanks!

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