Forum Discussion
cobu-aiki
Sep 01, 2024Copper Contributor
To Do List down :(
Since the day before yesterday we have had problems accessing the website https://to-do.office.com/. When we go to https://to-do.office.com/, everything is fine and we can see the task lists. If w...
fabian-n
Sep 02, 2024Copper Contributor
This seems to be related to previous problems with the cache stopping it from loading properly.
I am using only the web-version, deleting both office.com and office365.com cookies fixed the issue for me.
Could find more info here: https://www.reddit.com/r/Outlook/comments/10gjjsw/to_do_list_not_working/
I am using only the web-version, deleting both office.com and office365.com cookies fixed the issue for me.
Could find more info here: https://www.reddit.com/r/Outlook/comments/10gjjsw/to_do_list_not_working/
cobu-aiki
Sep 02, 2024Copper Contributor
Hi unfortunately not 🙂
We have also switched to the new version of Outlook Classic. This works with the Turnaround - but without success. To Do list works great online until the moment we try to call it up directly online in Office Outlook.
Thanks for your help we will open a ticket with Microsoft.
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Reset the Office cache, it should fix the problem:
Close Outlook
Rename or Remove these two folders:
%LOCALAPPDATA%\Microsoft\Office\16.0\wef
%userprofile%\AppData\Local\Microsoft\Outlook\HubAppFileCache
3. Re-open Outlook and click the "To-Do" shortcut, and it should open without issue.