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adschw's avatar
adschw
Copper Contributor
Apr 18, 2023

tasks disappearing from to-do.live.com

I am using the Microsoft To Do app on two phones, as well as to-do.live.com.  My tasks are synchronized properly between the phone apps, and the phone apps are working fine.  In to-do.live.com, tasks are disappearing.

 

In the apps, I have 21 tasks listed under "All"; under "Tasks" I have 9 current and 273 completed tasks.

In contrast, in to-do.live.com, I have 2 tasks listed under "All"; under "Tasks" I have 1 current and 1 completed task.

 

What is wrong with to-do.live.com?  I had several more tasks displayed there even yesterday (i.e. a larger subset of the tasks present in the phone apps), but they seem to have disappeared overnight.  Is this a problem with settings, or a bug?

  • tmckinney's avatar
    tmckinney
    Copper Contributor
    Jun 01, 2023

    adschw All but 3 of my tasks have disappeared from to-do.office.com. They were all there for multiple weeks, but today there are only 3. This is very bad for me.

  • Valerie_ACN_Helpdesk's avatar
    Valerie_ACN_Helpdesk
    Copper Contributor
    Jul 12, 2023

    adschw I had the same thing happen! All my tasks were gone!

    I logged out of Microsoft, close my browser and then logged back in, and it worked for me. Hopefully this works for you too.

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