Forum Discussion
Synchronization issue
Hello djgrossman and Milchkuh
It's not exactly a solution, but what I did and has been working so far is:
- At first, I created the lists and shared them with my wife. Now we've done the opposite. She creates the lists and shares them with me. So far, it's been working both ways.
- MilchkuhAug 29, 2025Copper Contributor
Hello everyone,
I can confirm the same one-way sync issue and have successfully implemented the suggested workaround. I want to add a few more details that might be helpful for the diagnosis.
Based on the differences between the tasks in my lists, I would estimate that the synchronization problem has existed since about mid-August. It seems the sync was working correctly until then.
I also confirmed that the problem is consistently one-way. I created several new lists from my account and shared them with my partner, and the issue was the same for all of them: an initial sync of all tasks occurred, but no updates from my side were synchronized afterwards.
Following the workaround, we tried the opposite: my partner's account created a new list and shared it with me. I'm very happy to confirm that this has solved the problem completely. We have been able to add and update tasks from both accounts without any issues since.
As a side note, I first tried to duplicate an existing list with my partner's account. This worked, but when I shared the duplicated list back to my original account, only about two-thirds of the tasks were synchronized, which I could reproduce multiple times.
My final successful solution was to have my partner's account create a new, empty list and then manually move all tasks (including completed ones and notes) from the old list into the new one. This successfully migrated all data, although it did result in the loss of all task assignments, which had to be manually re-established.
Thank you very much djgrossman for this helpful tip! This confirms that the issue is indeed related to the list's creation process.
- djgrossmanAug 29, 2025Copper Contributor
Oh I can't take credit for that – I was just chiming in that I'm experiencing the same issues. We're still waiting for a solution and not a workaround on this end.