Forum Discussion
Sync Problems
SPRex Can you get in touch with our support team in-app—then they can take a look at why you're getting these sync issues.
Polly DavidsonThanks Polly for the response.
It seems to be sorting itself out slowly.
Flagged emails are running again, and synching between devices is going again - albiet trickery because we have some mix up's and doubles from this period and some cleaning up to do.
Let see if it comes totally good over next week or so.
- SPRexApr 04, 2019Iron Contributor
I found that synching had started between apps - but not on the web version (found this in settings on the webapp > Syncing - and beside it it said syncing failed) so I signed out of Microsoft to-do webapp, and then signed in again - and bingo now it is all in sync in perfect time.
This app is so awesome - a little more integration, and a some built in task time clocking functions and it will be the best such thing on the market.
SPRex wrote:Polly DavidsonThanks Polly for the response.
It seems to be sorting itself out slowly.
Flagged emails are running again, and synching between devices is going again - albiet trickery because we have some mix up's and doubles from this period and some cleaning up to do.
Let see if it comes totally good over next week or so.
- CesarHDMay 08, 2019Copper Contributor
I did exactly the same thing, sign out and sign in, then all was syncing correctly. I do see it has a lag of 5-10 seconds when u update a task on your IOS to appear on your Outlook, and when you place or delete a task on your Outlook it has a lag up to 45 seconds. When i did not see the task updating I would go to manual Sync option on Settings and emmidiatly they would be updated, apparently th automatic update sync has some issues.SPRex
- pt_woodApr 08, 2019Copper Contributor
I have a similar issue. Created List on Iphone To-Do app. Added 76 items to the list one-by-one. List did not appear on Outlook.com or Windows 10 Office 365 Outlook. Hmmmm. Tried to press the 'Sync' button in the app on the phone - shows - up-to-date. Try to sign out of the account - states: last sync 67 items failed'. Decided to delete and re-install the app. Did so. Notice a line under app with the text 'cleaning...' as app was deleted and lo-and-behold - the list is not there when I re-install! Bugger! Crud! Trzash! Please fix this. I have been using MS Tasks for over a decade always synced to the phone by one app or another and this has never ever happened. SPRex