Forum Discussion
escupham
Jan 19, 2018Iron Contributor
Sync Problems
We are seeing all sorts of sync issues, between mobile, web and Outlook. Even if I open To-Do from exact same accounts but different browsers, the Lists are totally different. Anyone else seeing th...
shedal
Feb 11, 2019Copper Contributor
I have noticed exactly the same thing. When I close and reopen the iOS app on my iPad, only then will the changes by synced and appear in other apps.
shedal
Feb 14, 2019Copper Contributor
I found out that the syncing issues go away after I go to Microsoft Store and explicitly upgrade the app to the latest version. Same for AppStore on iOS.
- Keturah CummingsFeb 15, 2019Former Employee
Hi Drew, could you also get in touch directly from the in-app contact form on iOS? Just tap your username to open Settings > Get support > Contact us. Then we'll be able to take a closer look. Thanks!
- DrewSahlstromFeb 14, 2019Copper ContributorI made sure I have most up to date up for iOS and Inam stilling having sync issues. I know have noticed that even on a shared list I have with my wife it doesn’t sync when she or I check an item complete.