Sync Problems

We are seeing all sorts of sync issues, between mobile, web and Outlook. Even if I open To-Do from exact same accounts but different browsers, the Lists are totally different. Anyone else seeing th...

Trent Rumbaugh

Copper Contributor

Jan 20, 2018

Not only are my tasks not sync'ing between Outlook and the iOS app, but when I mark a recurring task complete in the iOS app, it also marks the next iteration complete. Outlook then appears to create two tasks based off of the completed task. For instance, if I have a daily recurring task called "Run Reports", and mark "Run Reports" complete for today in the iOS app, it will mark today's task complete, create the task for tomorrow and also mark that one complete. Then in Outlook, today's task is marked complete, and two tasks are created for tomorrow - one recurring and one not.

Timo Yates

Microsoft

Jan 22, 2018

Hi Trent,

Thanks for explaining the recurrence issues you're experiencing. I looked into our backlog and confirmed this is a know issue on iOS and will be addressed soon. Thanks for your patience in the meantime.

Best wishes,

Timo

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