Forum Discussion
escupham
Jan 19, 2018Iron Contributor
Sync Problems
We are seeing all sorts of sync issues, between mobile, web and Outlook. Even if I open To-Do from exact same accounts but different browsers, the Lists are totally different. Anyone else seeing th...
Timo Yates
Microsoft
Apr 14, 2020SDarshak are these empty lines, a.k.a. line breaks?
SDarshak
Apr 14, 2020Copper Contributor
Timo Yates I have not exactly checked if the text that I append to the already existing text in notes gets converted to line breaks but all I know is that My newly appended text disappears
- Task1.Notes >
abc
- Task1.Notes >
abc
<Newly added text>
- Switch to another task and come back to Task 1
- Task1.Notes >
abc
- Timo YatesApr 15, 2020
Microsoft
SDarshak Would you mind using the in-app support option to get in touch? That will open a direct channel with our support team and also provide us your sessionID which is needed in order to diagnose sync issues. Let me know if you can't find it (as well as which platform you're using) and I can help.
Best,
Timo
- SDarshakApr 19, 2020Copper ContributorSure Timo. I’ll do that